My problem, your solution: A study of customer causal attributions in product or service failure

Jorge Elias Dávalos Chacón, Martín Nelson Hernani Merino, Jose Afonso Mazzon, Giuliana Isabella

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageSpanish
Title of host publicationBALAS 2018
Place of PublicationSeatle
StatePublished - 2018
EventBALAS 2018 - Estados Unidos de América
Duration: 1 Jun 20181 Jun 2018


ConferenceBALAS 2018

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