My Problem, Your Solution: A Study of Customer Causal Attributions in Product or Service Failure.

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Original language	Spanish
Title of host publication	BALAS 2018
State	Published - 2018
Event	BALAS 2018 - Estados Unidos de América Duration: 1 Jun 2018 → 1 Jun 2018

Conference	BALAS 2018
Period	1/06/18 → 1/06/18

Cite this

@inbook{93e18bf068c94b67b8d75ad3b49e9bed,

title = "My Problem, Your Solution: A Study of Customer Causal Attributions in Product or Service Failure.",

author = "{D{\'a}valos Chac{\'o}n}, {Jorge Elias} and {Hernani Merino}, {Mart{\'i}n Nelson} and Mazzon, {Jose Afonso} and Giuliana Isabella",

year = "2018",

language = "Espa{\~n}ol",

booktitle = "BALAS 2018",

note = "BALAS 2018 ; Conference date: 01-06-2018 Through 01-06-2018",

}