My Problem, Your Solution: A Study of Customer Causal Attributions in Product or Service Failure.

Resultado de la investigación: Capítulo del libro/informe/acta de congreso › Capítulo de libro

Idioma original	Español
Título de la publicación alojada	BALAS 2018
Estado	Publicada - 2018
Evento	BALAS 2018 - Estados Unidos de América Duración: 1 jun. 2018 → 1 jun. 2018

Conferencia	BALAS 2018
Período	1/06/18 → 1/06/18

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@inbook{93e18bf068c94b67b8d75ad3b49e9bed,

title = "My Problem, Your Solution: A Study of Customer Causal Attributions in Product or Service Failure.",

author = "{D{\'a}valos Chac{\'o}n}, {Jorge Elias} and {Hernani Merino}, {Mart{\'i}n Nelson} and Mazzon, {Jose Afonso} and Giuliana Isabella",

year = "2018",

language = "Espa{\~n}ol",

booktitle = "BALAS 2018",

note = "BALAS 2018 ; Conference date: 01-06-2018 Through 01-06-2018",

}