Geolocation for tracing the optimal route for claims attention of dairy products

Carolina Díaz Hernani; Gianela  Linares Delgado; Gabriela Medina Saldaña; Rodrigo Villegas Chavez; Mariana Moyano

doi:10.1007/978-3-031-32032-3_12

Geolocation for tracing the optimal route for claims attention of dairy products

Carolina Díaz Hernani, Gianela Linares Delgado, Gabriela Medina Saldaña, Rodrigo Villegas Chavez, Mariana Moyano

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

Abstract

Given their size, Mass consumption companies constantly resolve a large number of claims. Sometimes, these claims are not attended to with the necessary speed owing to non-optimized prioritization. The following article proposes using georeferencing, routing, and forecasting to improve this process. To achieve the above, the case of a leading company in the dairy industry will be analyzed internally and externally, as well as the application of quality tools.

Original language	English
Title of host publication	Supply chain management strategies and methodologies
Subtitle of host publication	experiences from Latin America
Editors	Jorge Luis García Alcaraz, Diego Fernando Manotas Duque, Rosa Guadalupe González-Ramírez, Mario Gustavo Chong Chong, Irineu de Brito Junior
Place of Publication	Cham
Publisher	Springer
Pages	283-300
Number of pages	18
ISBN (Electronic)	978-3-031-32032-3
ISBN (Print)	978-3-031-32032-3, 978-3-031-32034-7
DOIs	https://doi.org/10.1007/978-3-031-32032-3_12
State	Published - 2023
Externally published	Yes

Publication series

Name	Lecture notes in logistics
Publisher	Springer
ISSN (Print)	2194-8917
ISSN (Electronic)	2194-8925

Bibliographical note

Publisher Copyright:
© 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.

Keywords

Distribution
Forecast
Logistics
Optimal route
Supply chain
Transportation

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1007/978-3-031-32032-3_12

Cite this

Díaz Hernani, C., Linares Delgado, G., Medina Saldaña, G., Villegas Chavez, R., & Moyano, M. (2023). Geolocation for tracing the optimal route for claims attention of dairy products. In J. L. García Alcaraz, D. F. Manotas Duque, R. G. González-Ramírez, M. G. Chong Chong, & I. de Brito Junior (Eds.), Supply chain management strategies and methodologies: experiences from Latin America (pp. 283-300). (Lecture notes in logistics). Springer. https://doi.org/10.1007/978-3-031-32032-3_12

Díaz Hernani, Carolina ; Linares Delgado, Gianela ; Medina Saldaña, Gabriela et al. / Geolocation for tracing the optimal route for claims attention of dairy products. Supply chain management strategies and methodologies: experiences from Latin America. editor / Jorge Luis García Alcaraz ; Diego Fernando Manotas Duque ; Rosa Guadalupe González-Ramírez ; Mario Gustavo Chong Chong ; Irineu de Brito Junior. Cham : Springer, 2023. pp. 283-300 (Lecture notes in logistics).

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Díaz Hernani, C, Linares Delgado, G, Medina Saldaña, G, Villegas Chavez, R & Moyano, M 2023, Geolocation for tracing the optimal route for claims attention of dairy products. in JL García Alcaraz, DF Manotas Duque, RG González-Ramírez, MG Chong Chong & I de Brito Junior (eds), Supply chain management strategies and methodologies: experiences from Latin America. Lecture notes in logistics, Springer, Cham, pp. 283-300. https://doi.org/10.1007/978-3-031-32032-3_12

Geolocation for tracing the optimal route for claims attention of dairy products. / Díaz Hernani, Carolina; Linares Delgado, Gianela; Medina Saldaña, Gabriela et al.
Supply chain management strategies and methodologies: experiences from Latin America. ed. / Jorge Luis García Alcaraz; Diego Fernando Manotas Duque; Rosa Guadalupe González-Ramírez; Mario Gustavo Chong Chong; Irineu de Brito Junior. Cham: Springer, 2023. p. 283-300 (Lecture notes in logistics).

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

TY - CHAP

T1 - Geolocation for tracing the optimal route for claims attention of dairy products

AU - Díaz Hernani, Carolina

AU - Linares Delgado, Gianela

AU - Medina Saldaña, Gabriela

AU - Villegas Chavez, Rodrigo

AU - Moyano, Mariana

PY - 2023

Y1 - 2023

N2 - Given their size, Mass consumption companies constantly resolve a large number of claims. Sometimes, these claims are not attended to with the necessary speed owing to non-optimized prioritization. The following article proposes using georeferencing, routing, and forecasting to improve this process. To achieve the above, the case of a leading company in the dairy industry will be analyzed internally and externally, as well as the application of quality tools.

AB - Given their size, Mass consumption companies constantly resolve a large number of claims. Sometimes, these claims are not attended to with the necessary speed owing to non-optimized prioritization. The following article proposes using georeferencing, routing, and forecasting to improve this process. To achieve the above, the case of a leading company in the dairy industry will be analyzed internally and externally, as well as the application of quality tools.

KW - Distribution

KW - Forecast

KW - Logistics

KW - Optimal route

KW - Supply chain

KW - Transportation

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DO - 10.1007/978-3-031-32032-3_12

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SN - 978-3-031-32034-7

T3 - Lecture notes in logistics

SP - 283

EP - 300

BT - Supply chain management strategies and methodologies

A2 - García Alcaraz, Jorge Luis

A2 - Manotas Duque, Diego Fernando

A2 - González-Ramírez, Rosa Guadalupe

A2 - Chong Chong, Mario Gustavo

A2 - de Brito Junior, Irineu

PB - Springer

CY - Cham

ER -

Díaz Hernani C, Linares Delgado G, Medina Saldaña G, Villegas Chavez R, Moyano M. Geolocation for tracing the optimal route for claims attention of dairy products. In García Alcaraz JL, Manotas Duque DF, González-Ramírez RG, Chong Chong MG, de Brito Junior I, editors, Supply chain management strategies and methodologies: experiences from Latin America. Cham: Springer. 2023. p. 283-300. (Lecture notes in logistics). doi: 10.1007/978-3-031-32032-3_12

Geolocation for tracing the optimal route for claims attention of dairy products

Abstract

Publication series

Bibliographical note

Keywords

UN SDGs

Access to Document

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Supply chain management strategies and methodologies: experiences from Latin America

Cite this