Structuring resource allocation decisions: A framework for building multi-criteria portfolio models with area-grouped options

Multi-criteria portfolio modelling has been extensively employed as an effective means to allocate scarce resources for investment in projects when considering costs, benefits and risks. Some of these modelling approaches allow the grouping of projects into organisational areas, thus also supporting the decision of resource allocation among organisational units in a way that is collectively efficient for the organisation. However, structuring in practice a portfolio model using this latter type of approach is not a trivial task. How should areas be defined? Where should new projects be included? How should one define the criteria to evaluate performance? As far as we know, there is very little indication in the operational research and decision sciences literatures on how to structure this type of model. This paper suggests different ways to structuring portfolio models where projects are divided into areas and evaluated by multiple criteria, and illustrates their use in two action-research projects. Drawing on these experiences it then suggests a general framework for the structuring of such models in practice. Directions for future research are also identified.