Examining the mediating role of dynamic capabilities in the relationship between information and communication technologies and sustainable performance

Julio César Acosta-Prado, Arnold Alejandro Tafur-Mendoza

Research output: Contribution to journalArticle in a journalpeer-review

5 Scopus citations

Abstract

Purpose: Information and communication technologies (ICTs) enable firms to improve their processes to remain competitive and profitable in today’s market. These demands not only value economic results but also social impact and environmental care. In other words, firms must achieve sustainable performance. However, to take on these new sustainability challenges, firms must have dynamic capabilities to take advantage of highly changing technology. Thus, this study aims to examine the mediating role of dynamic capabilities in the relationship between ICT and sustainable performance. Design/methodology/approach: This study was empirical, associative and explanatory, following a latent variable design. The sample of the study consisted of partners, founders, executives and promoters from 102 Colombian new technology-based firms selected through purposive non-probabilistic sampling. Variance-based structural equation modeling or partial least squares was used for the statistical data analysis. Findings: A higher-order model was tested, corroborating that ICT was composed of two dimensions (use and acquisition), dynamic capabilities were composed of three dimensions (absorption, innovation and adaptation), while sustainable performance showed a unidimensional structure. As for the research hypotheses, all the direct effects were supported, as well as the mediating effect of dynamic capability in the relationship between ICT and sustainable performance, this being a complementary mediation. Originality/value: This study highlights the importance of dynamic capabilities for firms today, especially those working with high levels of technology. Also, considering the results obtained, firms must implement better strategies in the acquisition and use of technology to improve their sustainable performance in dynamic and uncertain environments.

Original languageEnglish
JournalVINE Journal of Information and Knowledge Management Systems
DOIs
StateE-pub ahead of print - 4 Mar 2022

Bibliographical note

Publisher Copyright:
© 2022, Emerald Publishing Limited.

Keywords

  • Dynamic capabilities
  • ICT
  • Information and communication technologies
  • New technology-based firms
  • NTBFs
  • PLS-SEM
  • Sustainable performance

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