This paper provides a framework to analyze the maturity of humanitarian logistics systems to face crisis situations related to recurrent events, and thus to identify the main areas of action and the community needs in terms of crisis logistics planning. First, the main notions of humanitarian logistics systems planning, and the theoretical contribution of maturity models are presented. Second, a maturity model for humanitarian logistics systems is proposed and the main categories of elements defining maturity extracted from literature. Then, the methodology to define the main elements of the maturity model via evidence is presented. This methodology combines a literature overview, a documentary analysis, and the development of three case studies, two located in Colombia and one in Peru. The main elements that characterize capability maturity model in humanitarian logistics systems facing recurrent crises are identified, from which the administration of donations, design of a distribution network, and the choice of suppliers are highlighted. The practical implications of the framework are proposed to allow its use to anticipate humanitarian logistics system for future crises. The framework allowed a first analysis guide and will be further extended.
Nota bibliográficaFunding Information:
Funding: This research was partially funded by the AURA Scusi 2019 project REFLEX as well as from the internal Research Funds of U. Pacifico, grant 2019. Two of the three presented cases were part of Carlos Osorio‐Ramirez’ PhD. Thesis, directed by Prof. Wilson Adarme Jaimes and partially financed by Universidad Nacional de Colombia, sede Bogota, Grupo de Investigacion SEPRO. The APC were entirely covered by a waiver from the MDPI’s Free Feature Paper Program for Previous Reviewers.
This research was partially funded by the AURA Scusi 2019 project REFLEX as well as from the internal Research Funds of U. Pacifico, grant 2019. Two of the three presented cases were part of Carlos Osorio-Ramirez' PhD. Thesis, directed by Prof. Wilson Adarme Jaimes and partially financed by Universidad Nacional de Colombia, sede Bogota, Grupo de Investigacion SEPRO. The APC were entirely covered by a waiver from the MDPI's Free Feature Paper Program for Previous Reviewers. Authors aim to thank Gabriela Maravi and Rodrigo Rivadeneira, former research assistants at Universidad del Pacifico for their contributions to previous versions of this paper; Rebeca Mori, Karen Ramos, Melissa Rivas for their contributions and the field work in Chosica presented in their Ms. Thesis at Universidad del Pacifico, directed by M. Chong; as well as to Prof. Wilson Adarme Jaimes, Universidad Nacional de Colombia, for his advices and suggestions regarding the research. Authors thank also the three anonymous reviewers for their comments and recommendations that contributed to the paper's strengthening and improvement.
© 2020 by the authors.
- Humanitarian logistics
- Maturity model
- Recurrent crises