The influence of digital transformation of the Peruvian public sector on citizen trust

Raúl Díaz Parra, Christian Libaque-Saenz

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

Resumen

Developing countries have been launching e-government projects; a number of them have, however, failed partially or completely, generating distrust in citizens. E-government implies an internal approach, which has been extended with an external view as a consequence of the Digital Transformation in the public sector and its relationship with citizen trust. This paper aims to study the influence of digital transformation of the Peruvian public sector on citizen trust. We propose a quantitative method of research using the structural equation modeling (SEM) technique to assess our proposed model.

Idioma originalInglés
Título de la publicación alojadaAMCIS 2020 Proceedings
EditorialAssociation for Information Systems
ISBN (versión digital)978-1-7336325-4-6
EstadoPublicada - 2020
Evento26th Americas Conference on Information Systems, AMCIS 2020 - Salt Lake City, Virtual, Estados Unidos
Duración: 10 ago. 202014 ago. 2020

Conferencia

Conferencia26th Americas Conference on Information Systems, AMCIS 2020
País/TerritorioEstados Unidos
CiudadSalt Lake City, Virtual
Período10/08/2014/08/20

Nota bibliográfica

Publisher Copyright:
© 2020 26th Americas Conference on Information Systems, AMCIS 2020. All rights reserved.

Copyright:
Copyright 2020 Elsevier B.V., All rights reserved.

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