TY - JOUR
T1 - Raising the bar: Strategic multi-criteria decision analysis
AU - Montibeller, G.
AU - Franco, L. A.
PY - 2011/1/1
Y1 - 2011/1/1
N2 - This paper discusses the use of multi-criteria decision analysis for supporting strategic decision making in organisations. It begins by exploring the notions of strategic decisions and the strategic decision-making process. We suggest that structuring strategic objectives, dealing with high levels of uncertainty about the future, as well as considering the interconnectedness of strategic options and their long-term consequences are key aspects of strategic decision making support. We then consider the discursive nature of the processes within which strategic decisions are created and negotiated. Our exploration of these concepts leads us to propose a number of adaptations to the standard multi-criteria decision analysis approach, if it were to provide effective strategic decision support, particularly in strategy workshops. We make suggestions on how to implement these proposals, and illustrate their potential with examples drawn from real-world interventions in which we have provided strategic decision support.
AB - This paper discusses the use of multi-criteria decision analysis for supporting strategic decision making in organisations. It begins by exploring the notions of strategic decisions and the strategic decision-making process. We suggest that structuring strategic objectives, dealing with high levels of uncertainty about the future, as well as considering the interconnectedness of strategic options and their long-term consequences are key aspects of strategic decision making support. We then consider the discursive nature of the processes within which strategic decisions are created and negotiated. Our exploration of these concepts leads us to propose a number of adaptations to the standard multi-criteria decision analysis approach, if it were to provide effective strategic decision support, particularly in strategy workshops. We make suggestions on how to implement these proposals, and illustrate their potential with examples drawn from real-world interventions in which we have provided strategic decision support.
KW - Multi-criteria decision analysis
KW - decision support
KW - faciliated decision modelling
KW - strategic decision making
KW - strategy workshops
KW - Multi-criteria decision analysis
KW - decision support
KW - faciliated decision modelling
KW - strategic decision making
KW - strategy workshops
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U2 - 10.1057/jors.2009.178
DO - 10.1057/jors.2009.178
M3 - Article in a journal
SN - 0160-5682
VL - 62
SP - 855
EP - 867
JO - Journal of the Operational Research Society
JF - Journal of the Operational Research Society
IS - 5
ER -