TY - JOUR
T1 - Knowledge risk management in the public sector
T2 - Insights into a Swedish municipality
AU - Durst, Susanne
AU - Lindvall, Birgitta
AU - Bruns, Guido
N1 - Publisher Copyright:
© 2018, Emerald Publishing Limited.
PY - 2020/5/29
Y1 - 2020/5/29
N2 - Purpose: This study aims to contribute to the understanding of knowledge risk management (KRM) and a range of related knowledge management practices in the public sector through a case study conducted in a Swedish municipality. Design/methodology/approach: A single case study was conducted in a Swedish municipality involving two offices. Data were collected through an online survey, group interviews and group exercises involving members of the offices who represented different functions, roles and age groups. Findings: The findings underline the need for a systematic approach to KRM for being in a position to continuously deliver the municipality’s products and services, specifically against the knowledge challenges ahead. In addition, the authors identified a number of internal and external factors that are challenging KRM. Research limitations/implications: Data were collected from a single case study, to generalize the findings future research should study additional local governments. Practical implications: A holistic KRM framework is proposed intended to help managers tackle present and future challenges in the public sector. Originality/value: The study contributes to the underdeveloped field of KRM by providing insights into KRM and KRM-related activities found in a Swedish municipality.
AB - Purpose: This study aims to contribute to the understanding of knowledge risk management (KRM) and a range of related knowledge management practices in the public sector through a case study conducted in a Swedish municipality. Design/methodology/approach: A single case study was conducted in a Swedish municipality involving two offices. Data were collected through an online survey, group interviews and group exercises involving members of the offices who represented different functions, roles and age groups. Findings: The findings underline the need for a systematic approach to KRM for being in a position to continuously deliver the municipality’s products and services, specifically against the knowledge challenges ahead. In addition, the authors identified a number of internal and external factors that are challenging KRM. Research limitations/implications: Data were collected from a single case study, to generalize the findings future research should study additional local governments. Practical implications: A holistic KRM framework is proposed intended to help managers tackle present and future challenges in the public sector. Originality/value: The study contributes to the underdeveloped field of KRM by providing insights into KRM and KRM-related activities found in a Swedish municipality.
KW - Public sector
UR - http://www.scopus.com/inward/record.url?scp=85053441893&partnerID=8YFLogxK
UR - https://www.mendeley.com/catalogue/8e57959b-5584-3f88-b619-36d901305a23/
U2 - 10.1108/JKM-12-2017-0558
DO - 10.1108/JKM-12-2017-0558
M3 - Article in a journal
SN - 1367-3270
VL - 24
SP - 717
EP - 735
JO - Journal of Knowledge Management
JF - Journal of Knowledge Management
IS - 4
ER -