Recovery satisfaction construct and construct-related: Assessment measurement from item response theory

Martín Nelson Hernani Merino; Giuliana Isabella; Enver Gerald Tarazona Vargas; José Afonso Mazzon

doi:10.21678/jb.2019.1137

Recovery satisfaction construct and construct-related: Assessment measurement from item response theory

Martín Nelson Hernani Merino
, Giuliana Isabella
, Enver Gerald Tarazona Vargas
, José Afonso Mazzon

Research output: Contribution to journal › Article in a journal › peer-review

Abstract

Researchers have explored the antecedents and consequences of recovery satisfaction by creating, improving or using scales. However, scales should be invariant among contexts and cultures. Using item response theory, a methodological approach that helps measure items, we evaluated some constructs related to it. Results, limitations and future research are discussed.

Original language	English
Pages (from-to)	2–13
Number of pages	12
Journal	Journal of Business
Volume	11
Issue number	1
DOIs	https://doi.org/10.21678/jb.2019.1137
State	Published - Dec 2019

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 16 Peace, Justice and Strong Institutions
SDG 17 Partnerships for the Goals

Keywords

Satisfacción del cliente
Teoría de respuesta al ítem

Access to Document

10.21678/jb.2019.1137License: CC BY

http://hdl.handle.net/11354/2563License: CC BY

Cite this

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abstract = "Researchers have explored the antecedents and consequences of recovery satisfaction by creating, improving or using scales. However, scales should be invariant among contexts and cultures. Using item response theory, a methodological approach that helps measure items, we evaluated some constructs related to it. Results, limitations and future research are discussed.",

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doi = "10.21678/jb.2019.1137",

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AU - Hernani Merino, Martín Nelson

AU - Isabella, Giuliana

AU - Tarazona Vargas, Enver Gerald

AU - Mazzon, José Afonso

PY - 2019/12

Y1 - 2019/12

N2 - Researchers have explored the antecedents and consequences of recovery satisfaction by creating, improving or using scales. However, scales should be invariant among contexts and cultures. Using item response theory, a methodological approach that helps measure items, we evaluated some constructs related to it. Results, limitations and future research are discussed.

AB - Researchers have explored the antecedents and consequences of recovery satisfaction by creating, improving or using scales. However, scales should be invariant among contexts and cultures. Using item response theory, a methodological approach that helps measure items, we evaluated some constructs related to it. Results, limitations and future research are discussed.

KW - Satisfacción del cliente

KW - Teoría de respuesta al ítem

KW - Satisfacción del cliente

KW - Teoría de respuesta al ítem

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DO - 10.21678/jb.2019.1137

M3 - Article in a journal

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JO - Journal of Business

JF - Journal of Business

IS - 1

ER -

Recovery satisfaction construct and construct-related: Assessment measurement from item response theory

Abstract

UN SDGs

Keywords

Access to Document

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