Optimizing human resources: The case of Venezuelan migration in Lima, Peru

In 2021, Peru received 1,049,970 Venezuelan inhabitants due to the country’s crisis, which caused inflation of more than 1000% and an unemployment rate of 250% from 2013 to date. This paper presents a new perspective on the social problem shown above. A systemic approach from logistic theory allows observing the Venezuelan anthropogenic crisis and the migratory process as an uncontrolled flow of human resources. Thus, if migration to Peru is represented as a supply chain model whose flows are human resources, a theoretical framework can be applied to optimize them and help incorporate them into Peruvian society. The reason is to improve both their quality of life and the economic activity of the recipient country. A survey focused on knowing the profile of the Venezuelans who arrived in Peru was carried out. The importance of characterization will help propose solutions such as creating migration policies and future logistical and consumption impacts that can affect certain residence districts and, finally, get to know their future expectations in our country. Adaptation to new migrants is a growth opportunity for the city and a generator of business opportunities that help improve the city and economy of the country.