Instant deliveries: A Latin America overview

Leise Kelli Oliveira; Julio Castillo; Mario Chong; Jackeline Murillo

doi:10.1007/978-3-031-06862-1_36

Instant deliveries: A Latin America overview

Leise Kelli Oliveira, Julio Castillo, Mario Chong, Jackeline Murillo

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

This paper contributes with an overview of Brazil and Peru instant deliveries according to new forms of distributing different products focus on urban freight describing the customer profile and digital platforms consumers use. Customers currently demand new ways to receive or deliver products; thus, through mobile applications (app’s), customers have tools to improve interaction with commerce or solve your necessities. Although technology helps improve quality of life, not knowing the current situation can be harmful in traffic and could increase safety issues. For these reasons, this research performed a product analysis, consumers demand and instant deliveries impact. A dataset of 558 consumers in Brazil and Peru were collected. This project proposes public policies and guidelines for regulating this emergence delivery services.

Original language	English
Title of host publication	Production and operations management
Subtitle of host publication	POMS Lima, Peru, December 2-4, 2021 (Virtual Edition)
Editors	Jorge Vargas Florez, Irineu de Brito Junior, Adriana Leiras, Sandro Alberto Paz Collado, Miguel Domingo Gonzalez Alvarez, Carlos A. Gonzalez-Calderon, Michelle Rodriguez, Diana Ramirez-Rios
Place of Publication	Cham
Pages	483–490
Number of pages	8
ISBN (Electronic)	978-3-031-06862-1
DOIs	https://doi.org/10.1007/978-3-031-06862-1_36
State	Published - 2022
Event	Production and Operations Management Society - Lima - Pontificia Universidad Católica del Perú , Lima, Peru Duration: 2 Dec 2021 → 4 Dec 2021 https://congreso.pucp.edu.pe/poms/es/organizacion/?seccion=comite-organizador

Publication series

Name	Springer proceedings in mathematics & statistics
Publisher	Springer
Number	391
ISSN (Print)	2194-1009
ISSN (Electronic)	2194-1017

Conference

Conference	Production and Operations Management Society - Lima
Abbreviated title	POMS Lima
Country/Territory	Peru
City	Lima
Period	2/12/21 → 4/12/21
Internet address	https://congreso.pucp.edu.pe/poms/es/organizacion/?seccion=comite-organizador

Bibliographical note

Publisher Copyright:
© 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.

Keywords

Instant delivery
Last-mile delivery
Digital market
Food delivery

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1007/978-3-031-06862-1_36

Cite this

Oliveira, L. K., Castillo, J., Chong, M., & Murillo, J. (2022). Instant deliveries: A Latin America overview. In J. Vargas Florez, I. de Brito Junior, A. Leiras, S. A. Paz Collado, M. D. Gonzalez Alvarez, C. A. Gonzalez-Calderon, M. Rodriguez, & D. Ramirez-Rios (Eds.), Production and operations management: POMS Lima, Peru, December 2-4, 2021 (Virtual Edition) (pp. 483–490). (Springer proceedings in mathematics & statistics; No. 391).. https://doi.org/10.1007/978-3-031-06862-1_36

Oliveira, Leise Kelli ; Castillo, Julio ; Chong, Mario et al. / Instant deliveries : A Latin America overview. Production and operations management: POMS Lima, Peru, December 2-4, 2021 (Virtual Edition). editor / Jorge Vargas Florez ; Irineu de Brito Junior ; Adriana Leiras ; Sandro Alberto Paz Collado ; Miguel Domingo Gonzalez Alvarez ; Carlos A. Gonzalez-Calderon ; Michelle Rodriguez ; Diana Ramirez-Rios. Cham, 2022. pp. 483–490 (Springer proceedings in mathematics & statistics; 391).

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abstract = "This paper contributes with an overview of Brazil and Peru instant deliveries according to new forms of distributing different products focus on urban freight describing the customer profile and digital platforms consumers use. Customers currently demand new ways to receive or deliver products; thus, through mobile applications (app{\textquoteright}s), customers have tools to improve interaction with commerce or solve your necessities. Although technology helps improve quality of life, not knowing the current situation can be harmful in traffic and could increase safety issues. For these reasons, this research performed a product analysis, consumers demand and instant deliveries impact. A dataset of 558 consumers in Brazil and Peru were collected. This project proposes public policies and guidelines for regulating this emergence delivery services.",

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Oliveira, LK, Castillo, J, Chong, M & Murillo, J 2022, Instant deliveries: A Latin America overview. in J Vargas Florez, I de Brito Junior, A Leiras, SA Paz Collado, MD Gonzalez Alvarez, CA Gonzalez-Calderon, M Rodriguez & D Ramirez-Rios (eds), Production and operations management: POMS Lima, Peru, December 2-4, 2021 (Virtual Edition). Springer proceedings in mathematics & statistics, no. 391, Cham, pp. 483–490, Production and Operations Management Society - Lima, Lima, Peru, 2/12/21. https://doi.org/10.1007/978-3-031-06862-1_36

Instant deliveries: A Latin America overview. / Oliveira, Leise Kelli; Castillo, Julio; Chong, Mario et al.
Production and operations management: POMS Lima, Peru, December 2-4, 2021 (Virtual Edition). ed. / Jorge Vargas Florez; Irineu de Brito Junior; Adriana Leiras; Sandro Alberto Paz Collado; Miguel Domingo Gonzalez Alvarez; Carlos A. Gonzalez-Calderon; Michelle Rodriguez; Diana Ramirez-Rios. Cham, 2022. p. 483–490 (Springer proceedings in mathematics & statistics; No. 391).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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Oliveira LK, Castillo J, Chong M, Murillo J. Instant deliveries: A Latin America overview. In Vargas Florez J, de Brito Junior I, Leiras A, Paz Collado SA, Gonzalez Alvarez MD, Gonzalez-Calderon CA, Rodriguez M, Ramirez-Rios D, editors, Production and operations management: POMS Lima, Peru, December 2-4, 2021 (Virtual Edition). Cham. 2022. p. 483–490. (Springer proceedings in mathematics & statistics; 391). doi: 10.1007/978-3-031-06862-1_36

Instant deliveries: A Latin America overview