TY - JOUR
T1 - Identifying The Objectives Of Outsourcing Logistics Services As A Basis For Measuring Its Financial And Operational Performance
AU - Sanchís Pedregosa, Carlos
AU - González-Zamora, María del Mar
AU - Machuca, José A. D.
PY - 2012/9/26
Y1 - 2012/9/26
N2 - Logistics outsourcing is a growing trend and measuring its performance, a challenge. It must be consistent with the objectives set for logistics outsourcing, but we have found no objective-based performance measurement system. We have conducted a comprehensive review of the specialist literature to cover this gap, which has led us to identify and define these objectives. The outcome is that we have obtained a list of the most relevant objectives and their descriptions. This will enable us to analyse in a future study whether the indicators used for measuring logistics outsourcing performance are consistent with the objectives pursued with the outsourcing. If this is not the case, a proposal will be made for a set of financial and operational indicators to measure performance in logistics outsourcing that take the goals being pursued into account.
AB - Logistics outsourcing is a growing trend and measuring its performance, a challenge. It must be consistent with the objectives set for logistics outsourcing, but we have found no objective-based performance measurement system. We have conducted a comprehensive review of the specialist literature to cover this gap, which has led us to identify and define these objectives. The outcome is that we have obtained a list of the most relevant objectives and their descriptions. This will enable us to analyse in a future study whether the indicators used for measuring logistics outsourcing performance are consistent with the objectives pursued with the outsourcing. If this is not the case, a proposal will be made for a set of financial and operational indicators to measure performance in logistics outsourcing that take the goals being pursued into account.
U2 - 10.5281/zenodo.1333564
DO - 10.5281/zenodo.1333564
M3 - Artículo de revista
JO - International Journal of Economics and Management Engineering
JF - International Journal of Economics and Management Engineering
ER -