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How to achieve university brand preference through building brand equity: A view from Peruvian students

Research output: Contribution to journalArticle in a journalpeer-review

Abstract

This study aims to identify the dimensions that build brand equity in higher education and evaluate how perceptions of brand equity influence university brand preference from the perspective of Peruvian students. A theoretical model was developed based on the literature and tested through empirical, cross-sectional research in 15 private universities in Lima, Peru, with a sample of 570 students. A questionnaire using a 5-point Likert scale measured brand awareness, brand image, perceived brand quality, and brand loyalty. Logistic regression analysis revealed two key findings: (1) brand loyalty, awareness, and image are the most significant dimensions explaining brand equity, and (2) brand equity partially influences brand preference, with loyalty and awareness being the most impactful dimensions. This study fills a gap by analyzing brand equity’s role in a Latin American educational context. The findings provide practical insights for university managers to enhance brand-building strategies by aligning with students’ perceptions, strengthening competitiveness.

Original languageEnglish
Number of pages18
JournalInternational Journal of Customer Relationship Marketing and Management
Volume16
Issue number1
DOIs
StatePublished - 2025

Bibliographical note

Publisher Copyright:
© 2025 IGI Global. All rights reserved.

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 4 - Quality Education
    SDG 4 Quality Education
  2. SDG 9 - Industry, Innovation, and Infrastructure
    SDG 9 Industry, Innovation, and Infrastructure
  3. SDG 17 - Partnerships for the Goals
    SDG 17 Partnerships for the Goals

Keywords

  • Brand equity
  • Brand preference
  • Peru
  • Private universities
  • Students

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