Evidence of transactional capability in two different countries

Martin Hernani-Merino, Jorge Tello-Gamarra

Research output: Contribution to journalArticle in a journalpeer-review

4 Scopus citations


Purpose: The aim of this study is to identify and analyze empirical evidence, which verifies the existence of the transactional capability construct in firms of financial systems in two different countries. Design/methodology/approach: This study investigates how the dimensions, and sub dimensions, of the transactional capability construct are reflected in the design of contracts. When analyzing the information from personal consumption loan contracts of nine Spanish firms and ten Peruvian firms in the financial system of each country, generalizable evidence of the transactional capability can be identified. Findings: The main result of this study is the identification of empirical evidence that proves the existence of transactional capability in financial markets with different characteristics. Research limitations/implications: This study was limited by a lack of similar research, which hampered the task of identifying and defining the dimensions that form the transactional capability construct. Originality/value: The identification of transactional capability was based on the analysis of contracts of personal credit consumption in the Peruvian and Spanish financial systems.
Original languageEnglish
Pages (from-to)470-487
Number of pages18
JournalEuropean Business Review
Issue number4
StatePublished - 10 Jun 2019

Bibliographical note

Publisher Copyright:
© 2019, Emerald Publishing Limited.


  • Financial system
  • Firm
  • Transaction cost
  • Transactional capability


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