The effect of causal attribution on a service failure model

Translated title of the contribution: The effect of causal attribution on a service failure model

Giuliana Isabella, Martin Hernani-Merino, Jose Afonso Mazzon, Enver Tarazona, Daniel Kuster

Research output: Contribution to journalArticle in a journalpeer-review

Fingerprint

Dive into the research topics of 'The effect of causal attribution on a service failure model'. Together they form a unique fingerprint.

Business & Economics

Engineering & Materials Science