E-Commerce decision-making factors in Peruvian organizations of the retail sector

Enrique Saravia

doi:10.1007/978-3-030-00677-8_15

E-Commerce decision-making factors in Peruvian organizations of the retail sector

Enrique Saravia

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

1 Scopus citations

Abstract

The purpose of this research is to identify, by an exploratory approach, the main factors of decision-making on adopting e-commerce technologies in Peruvian organizations of the retail sector. The study was based on the application of 80 on-line surveys and 8 interviews with experts. The main findings of the quantitative analysis, based on a structural model with a high reliability and validity index, indicate the main factors that influence decision-making on adopting e-commerce technologies, is the awareness that high investments in technologies generate profit in the long-term (motivating factor) and risks of innovation (inhibiting factors), in addition to other factors that influence at a lower level as the organizational culture, the attitudes of innovation and optimism to the use of technologies of decision-makers, people’s skills, and process flexibility to adapt them to e-commerce activities, among others. The qualitative analysis allows further the study and identify specific details which can make a significant contribution to knowledge generation and practical application in the organizations, which gives us an extensive list of aspects that have to be managed appropriately, and can thus lead the investments and mitigate the risks.

Original language	English
Title of host publication	Economy, business and uncertainty
Subtitle of host publication	New ideas for a Euro-Mediterranean industrial policy
Editors	Jaime Gil-Lafuente, Domenico Marino, Francesco Carlo Morabito
Place of Publication	Cham
Publisher	Springer International Publishing AG
Pages	172-187
Number of pages	16
ISBN (Electronic)	978-3-030-00677-8
ISBN (Print)	978-3-030-00676-1
DOIs	https://doi.org/10.1007/978-3-030-00677-8_15
State	Published - 2019
Event	Annual Meeting of the European Academy of Management and Business Economics - Reggio Calabria, Italy Duration: 4 Sep 2017 → 5 Sep 2017 https://link.springer.com/conference/aedem

Publication series

Name	Studies in Systems, Decision and Control
Volume	180
ISSN (Print)	2198-4182
ISSN (Electronic)	2198-4190

Conference

Conference	Annual Meeting of the European Academy of Management and Business Economics
Abbreviated title	AEDEM 2017
Country/Territory	Italy
City	Reggio Calabria
Period	4/09/17 → 5/09/17
Internet address	https://link.springer.com/conference/aedem

Bibliographical note

Publisher Copyright:
© 2019, Springer Nature Switzerland AG.

Copyright:
Copyright 2018 Elsevier B.V., All rights reserved.

Keywords

Peruvian Organizations
Retail Sector
Technology Readiness Index (TRI)
Efficient Logistics Management
Technology-based Platforms

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1007/978-3-030-00677-8_15

Cite this

Saravia, E. (2019). E-Commerce decision-making factors in Peruvian organizations of the retail sector. In J. Gil-Lafuente, D. Marino, & F. C. Morabito (Eds.), Economy, business and uncertainty: New ideas for a Euro-Mediterranean industrial policy (pp. 172-187). (Studies in Systems, Decision and Control; Vol. 180). Springer International Publishing AG. https://doi.org/10.1007/978-3-030-00677-8_15

Saravia, Enrique. / E-Commerce decision-making factors in Peruvian organizations of the retail sector. Economy, business and uncertainty: New ideas for a Euro-Mediterranean industrial policy. editor / Jaime Gil-Lafuente ; Domenico Marino ; Francesco Carlo Morabito. Cham : Springer International Publishing AG, 2019. pp. 172-187 (Studies in Systems, Decision and Control).

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Saravia, E 2019, E-Commerce decision-making factors in Peruvian organizations of the retail sector. in J Gil-Lafuente, D Marino & FC Morabito (eds), Economy, business and uncertainty: New ideas for a Euro-Mediterranean industrial policy. Studies in Systems, Decision and Control, vol. 180, Springer International Publishing AG, Cham, pp. 172-187, Annual Meeting of the European Academy of Management and Business Economics, Reggio Calabria, Italy, 4/09/17. https://doi.org/10.1007/978-3-030-00677-8_15

E-Commerce decision-making factors in Peruvian organizations of the retail sector. / Saravia, Enrique.
Economy, business and uncertainty: New ideas for a Euro-Mediterranean industrial policy. ed. / Jaime Gil-Lafuente; Domenico Marino; Francesco Carlo Morabito. Cham: Springer International Publishing AG, 2019. p. 172-187 (Studies in Systems, Decision and Control; Vol. 180).

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

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AU - Saravia, Enrique

PY - 2019

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AB - The purpose of this research is to identify, by an exploratory approach, the main factors of decision-making on adopting e-commerce technologies in Peruvian organizations of the retail sector. The study was based on the application of 80 on-line surveys and 8 interviews with experts. The main findings of the quantitative analysis, based on a structural model with a high reliability and validity index, indicate the main factors that influence decision-making on adopting e-commerce technologies, is the awareness that high investments in technologies generate profit in the long-term (motivating factor) and risks of innovation (inhibiting factors), in addition to other factors that influence at a lower level as the organizational culture, the attitudes of innovation and optimism to the use of technologies of decision-makers, people’s skills, and process flexibility to adapt them to e-commerce activities, among others. The qualitative analysis allows further the study and identify specific details which can make a significant contribution to knowledge generation and practical application in the organizations, which gives us an extensive list of aspects that have to be managed appropriately, and can thus lead the investments and mitigate the risks.

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KW - Retail Sector

KW - Technology Readiness Index (TRI)

KW - Efficient Logistics Management

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SN - 978-3-030-00676-1

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SP - 172

EP - 187

BT - Economy, business and uncertainty

A2 - Gil-Lafuente, Jaime

A2 - Marino, Domenico

A2 - Morabito, Francesco Carlo

PB - Springer International Publishing AG

CY - Cham

T2 - Annual Meeting of the European Academy of Management and Business Economics

Y2 - 4 September 2017 through 5 September 2017

ER -

Saravia E. E-Commerce decision-making factors in Peruvian organizations of the retail sector. In Gil-Lafuente J, Marino D, Morabito FC, editors, Economy, business and uncertainty: New ideas for a Euro-Mediterranean industrial policy. Cham: Springer International Publishing AG. 2019. p. 172-187. (Studies in Systems, Decision and Control). doi: 10.1007/978-3-030-00677-8_15

E-Commerce decision-making factors in Peruvian organizations of the retail sector

Abstract

Publication series

Conference

Bibliographical note

Keywords

UN SDGs

Access to Document

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