Comparison of nanostore supply chain strategies in urban areas: The case of Ica, Peru

Mariana Moyano, Julio Castillo, Mario Chong, Christopher Mejía

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations

Abstract

In Peru, the traditional channel dominates with a 70% of market share; however, the modern channel and other organized retail chains (e.g., convenience stores) have been growing in recent years in the retail landscape. Moreover, the COVID-19 pandemic represented a new challenge for retailers due to the mobilization restrictions that affected consumption. Thus, the present work aims to describe the main characteristics of two nanostores from Ica, Peru, and capture the activities that compose their supply chain strategy. The applied methodology was adapted to the retail environment from a widely known procedure. We also supplemented it by adding a semi-structured interview based on qualitative semi-open questions to characterize processes, context and performance metrics. Finally, we added a 26-item questionnaire to score good business practices of the studied nanostores. This information allows us to visualize how these nanostores have adapted their business practices and operations after the pandemic and understand how nanostore owners manage their business.
Original languageEnglish
Title of host publicationProduction and operations management
Subtitle of host publicationPOMS Lima, Peru, December 2-4, 2021 (Virtual Edition)
EditorsJorge Vargas Florez, Irineu de Brito Junior, Adriana Leiras, Sandro Alberto Paz Collado, Miguel Domingo Gonzalez Alvarez, Carlos A. Gonzalez-Calderon, Michelle Rodriguez, Diana Ramirez-Rios
Place of PublicationCham
Pages513–531
Number of pages19
ISBN (Electronic)978-3-031-06862-1
DOIs
StatePublished - 2022
EventProduction and Operations Management Society - Lima - Pontificia Universidad Católica del Perú , Lima, Peru
Duration: 2 Dec 20214 Dec 2021
https://congreso.pucp.edu.pe/poms/es/organizacion/?seccion=comite-organizador

Publication series

NameSpringer proceedings in mathematics & statistics
PublisherSpringer
Number391
ISSN (Print)2194-1009
ISSN (Electronic)2194-1017

Conference

ConferenceProduction and Operations Management Society - Lima
Abbreviated titlePOMS Lima
Country/TerritoryPeru
CityLima
Period2/12/214/12/21
Internet address

Bibliographical note

Publisher Copyright:
© 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.

Keywords

  • Retail
  • Mom and pop stores
  • Business practices
  • Strategy
  • COVID-19 crisis

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